Group Operations Manager
Scott is a high-calibre operations manager and draws on many years of technical experience in his day-to-day running of Cool Services. His genuine drive and ability to inspire individuals to achieve their potential across all departments, both technical and non-technical, is what helps maintain Cool Services’ position as the “Go-To” air conditioning specialist in Shropshire and the West Midlands.
Group Finance Manager
With 10 years as head of Yee Group’s Human Resources and Finance departments; Annie is a pivotal member of the Group’s Senior Management team. A consummate professional; Annie manages the administration teams at both Yee Group and Cool Services; and ensures that the management information systems supporting our clients and engineers in the field run efficiently and securely.
Engineering Delivery Manager
Challenging ‘the way we do things’ and scrutinising quality in every aspect of our service is Timothy’s brief. Working with all departments throughout Cool Services, Timothy is an expert ’enabler’, ensuring we maintain high industry standards and compliance with company performance targets. His sights are firmly set on delighting every client with right-first-time air conditioning and refrigeration solutions.
A trusted and skilled Project Manager, Dean’s knowledge is built on a technical career in air conditioning and refrigeration. Moving from talented apprentice engineer to Project Manager, he has a practical, customer-centred approach and many years sound experience.
Ben’s ambition and technical abilities have seen him rise from qualified engineer to Project Manager. His proficiency in developing technical solutions to help clients meet their needs to balance budgets, satisfy operational requirements, and target energy efficiency is proven.
Simon runs Cool Services’ Hire Division based in Pensnett, Kingswinsford. Every detail of your cooling, heating or drying need will be thoroughly considered, as Simon brings 33 years’ experience to your rental. Simon believes his team’s personal service, combined with the in-depth maintenance of equipment before every hire, makes it a unique, and highly reliable hire service.
Kim plays an essential role in service delivery here at Cool Services. Always focussed on helping installation and maintenance visits run smoothly for customers, she adeptly supports the engineering and planning departments with her detailed understanding of processes and client relationships. Having worked at Cool Services for more than seven years, she leads the office team and customers can be assured that they are in very experienced hands.
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